FAQ’s
How do I get Started
Contact Us Via Email Or Call: (714) 350-0040
How do I get tested?
– The Covid-19 Testing Drive-Thru is a drive up site.
– Make sure to wear a mask BEFORE arriving to the site. Our “No Mask, No Testing” policy is to ensure the safety of you and our health care staff.
– Drive up to our site
– Upon arrival, you will pull into the parking lot and check in with the registration team.
– Be sure to bring your Government ID, Insurance card, and cell phone.
– Follow our traffic team’s instructions as they guide you to the testing area.
Why is a nasal swab used on me?
A nasal swab is the most accurate diagnostic tool to detect active COVID-19 infection. Such a test will give you (and our providers) the confidence for the next steps in your care.
How is the test processed?
The collected sample is sent to a lab where we perform a reverse transcriptase-polymerase chain reaction on it (RT-PCR). This test can detect the virus up to 2 days before patients become symptomatic.
How is the swab test done?
Swab kits are given to our patient for self-administration. We use a mid-turbinate / anterior nare swab that is less uncomfortable and less invasive and than a nasopharyngeal swab. Swabs are then placed in the collection tube.
How long until I get the swab results?
Test results are processed between 2-3 business days. Results will be texted or emailed based on the patients preference, and followed up by a telemedicine consultation.
What do the swab results mean?
A positive result means you have an active COVID-19 infection. Your text/email will provide more information and your telemedicine consultation will provide you a space where you can ask your provider any questions.
What happens after swab testing?
You will receive an email or text with your result. We will schedule a telemedicine consult with you. Our doctors will provide COVID-19 counseling, discuss your results, and advise you on next steps. Please practice health safety precautions in the meantime to keep you, your family, and our community safe.
Who are the people I will be speaking to through the virtual device?
A highly qualified team of Medical Directors (MD), Physicians Assistants (PA), and Nurse Practitioners (NP).